Privacy Policy
Last updated: January 1, 2026
At Fixora, protecting your personal data is a priority. This policy describes what data we collect, how we use it, and your rights.
1. Data We Collect
We collect: account information (name, email, phone), usage data (logs, preferences), payment data (processed by Stripe — we do not store card data), and technical data (IP, browser, device).
2. How We Use Data
We use data to: provide the Service, process payments, communicate with you, perform aggregate analysis, and comply with legal obligations.
3. Legal Basis (GDPR)
We process data based on: contract performance, consent, legitimate interests, and legal obligations.
4. Data Sharing
We do not sell your data. We share it only with: Stripe (payments), email providers (notifications), hosting providers, and authorities when required by law.
5. Data Security
We implement: SSL/TLS encryption, role-based access, regular backups, audit logs, and EU data centers.
6. Your Rights
Under GDPR you have the right to: access, rectification, erasure, portability, restriction, and objection. Contact: privacy@fixora.ro.
7. Cookies
We use essential cookies, analytics cookies (Google Analytics — anonymized), and preference cookies. You can manage cookies in your browser settings.
8. Data Retention
Account data: during use + 30 days. Billing: 10 years (tax obligations). Technical logs: 90 days.
9. International Transfer
Data is stored in the EU. External transfers use standard contractual clauses.
10. DPO Contact
Data Protection Officer: privacy@fixora.ro. You may file complaints with ANSPDCP (Romania) or your local supervisory authority.